Wholesale Domestic Equipment Company Limited Cookie Policy

This Cookie Policy sets out the basis on which we, (Wholesale Domestic Equipment Company Limited), use cookies and similar technologies on or in relation to our website, www.wholesaledomestic.com (our website). This Cookie Policy is effective from 25th May 2018.

"Essential" cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. "Non-essential" cookies and other technologies are only placed on your computer or device if you have consented to us doing so. For information on the difference between essential and non-essential cookies, see the section below entitled About cookies.

For information on how you consent and how you can withdraw your consent to us placing non-essential cookies and other technologies on your computer or device, see the section below entitled How to accept or reject cookies.

Contents
  • About cookies.
  • List of cookies used.
  • Essential cookies.
  • Non-essential cookies.
  • Web Beacons.
  • Facebook Pixel.
  • How to accept or reject cookies.
  • Copyright, credit and logo.
About cookies

Cookies are small data files sent by a website’s server to a web browser, processor memory or hard drive and stored there. They can be used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.


Essential and non-essential cookies

Cookies can be classified as either ‘essential’ or ‘non-essential’.


Essential cookies: these are cookies that are either:


  • Used solely to carry out or facilitate the transmission of communications over a network.
  • Strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested.

Non-essential cookies: these are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyse your behaviour on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies).


Session and persistent cookies

Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser.


Session cookies: session cookies last for as long as you keep your browser open. They expire when you close your browser.


Persistent cookies: persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.


First and third party cookies

Cookies can be classified as ‘first party’ or ‘third party’.


First party cookies: these are cookies placed on your device by our website domain.


Third party cookies: these are cookies placed on your device by third party website domains.


If you require further information about cookies in general, please visit All About Cookies.

List of cookies used

We use the following cookies on or in relation to our website:


CookieServiceEssential/Non-EssentialType of CookieSession/PersistentExpiry Time (approx)PurposePrivacy PolicyCookie Policy
___utmvcGoogle AnalyticsNon-EssentialFirst PartyPersistent2 YearsThis cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.Google Privacy PolicyGoogle Cookie Policy
_gidGoogle AnalyticsNon-EssentialFirst PartyPersistent24 HoursThis cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.Google Privacy PolicyGoogle Cookie Policy
_gaGoogle AnalyticsNon-EssentialFirst PartyPersistent2 YearsThis cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.Google Privacy PolicyGoogle Cookie Policy
_gatGoogle AnalyticsNon-EssentialFirst PartyPersistent1 MinuteThis cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.Google Privacy PolicyGoogle Cookie Policy
_dc_gtmGoogle AnalyticsNon-EssentialFirst PartyPersistent1 YearThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve the site.Google Privacy PolicyGoogle Cookie Policy
_hjIncludedInSampleHotJarNon-EssentialFirst PartySessionEnd of SessionThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve the site.Hotjar Privacy PolicyHotjar Cookie Policy
_uetsidMicrosoft BingNon-EssentialFirst PartyPersistent24 HoursThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.Microsoft Privacy PolicyMicrosoft Cookie Policy
dmSessionIDDotmailerNon-EssentialFirst PartySessionEnd of SessionThis cookie is used to collect data about email campaign effectivness.Dotmailer Privacy PolicyDotmailer Cookie Policy
recordIDDotmailerNon-EssentialFirst PartyPersistent1 YearThis cookie is used to collect data about email campaign effectivness.Dotmailer Privacy PolicyDotmailer Cookie Policy
pnctestPubNubNon-EssentialFirst PartyPersistent5 YearsThis cookie allows us to maintain a connection to the user while they are using our help live-chat (Freshchat)PubNub Privacy Policy
2c.cIdNostoNon-EssentialThird PartyPersistent4 YearsThis third-party cookie stores information about your preferences, and so allows us to customise our site and to provide you with offers that are targeted at your individual interestsNosto Privacy Policy.
gwccGoogle AnalyticsNon-EssentialFirst PartyPersistent3 MonthsThis cookie allows Google to track any call conversions on mobile devices. For example if a customer is clicking a phone number on the contact us page to dial from their mobile Google Privacy PolicyGoogle Cookie Policy
visid_incap_645492IncapsulaEssentialFirst PartyPersistent2 YearsWe use a third-party service to filter out malicious requests. Our website places this cookie on your device.Incapsula Privacy PolicyDotmailer Cookie Policy
incap_ses_458_645492IncapsulaEssentialFirst PartySessionEnd of SessionThis cookie is used to remember a visitor session across the virtual firewall.Incapsula Privacy PolicyDotmailer Cookie Policy
cartWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionThe association with your shopping cart.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
category_infoWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionStores the category info on the page, that allows to display pages more quickly.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
compareWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionThe items that you have in the Compare Products list.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
countryWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionYour country of originWholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
currencyWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionYour preferred currencyWholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
customerWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionAn encrypted version of your customer id with the store.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
customer_authWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionAn indicator if you are currently logged into the store.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
customer_infoWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionAn encrypted version of the customer group you belong to.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
customer_segment_idsWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionStores the Customer Segment IDWholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
external_no_cacheWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionA flag, which indicates whether caching is disabled or not.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
frontendWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionYou sesssion ID on the server.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
guest-viewWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionAllows guests to edit their orders.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
last_categoryWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionThe last category you visited.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
last_productWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionThe most recent product you have viewed.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
newmessageWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionIndicates whether a new message has been received.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
no_cacheWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionIndicates whether it is allowed to use cache.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
persistent_shopping_cartWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionA link to information about your cart and viewing history if you have asked the site.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
pollWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionThe ID of any polls you have recently voted in.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
pollnWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionInformation on what polls you have voted on.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
recentlycomparedWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionThe items that you have recently compared.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
stfWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionInformation on products you have emailed to friends.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
storeWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionThe store view or language you have selected.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
user_allowed_save_cookieWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionIndicates whether a customer allowed to use cookies.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
viewed_product_idsWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionThe products that you have recently viewed.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
wishlistWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionAn encrypted list of products added to your Wishlist.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
wishlist_cntWholesale Domestic WebsiteEssentialFirst PartySessionEnd of SessionThe number of items in your Wishlist.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
MUIDMicrosoft BingNon-EssentialThird PartyPersistent2 YearsThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.Microsoft Privacy PolicyMicrosoft Cookie Policy
IDEDouble Click by GoogleNon-EssentialThird PartyPersistent2 YearsThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.Google Privacy PolicyGoogle Cookie Policy
test_cookieDouble Click by GoogleNon-EssentialThird PartyPersistent4 DaysThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.Google Privacy PolicyGoogle Cookie Policy
test_cookieDouble Click by GoogleNon-EssentialThird PartyPersistent4 DaysThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.Google Privacy PolicyGoogle Cookie Policy
frFacebookNon-EssentialThird PartyPersistent4 DaysThis cookie is used by Facebook to link to our Social MediaFacebook Privacy PolicyFacebook Cookie Policy
__cfduidIPStackNon-EssentialThird PartyPersistent4 DaysThis cookie is used to collect event data about how visitors use our website. We use the data to determine location.IP Stack Privacy PolicyIP Stack Cookie Policy
NIDYouTubeNon-EssentialThird PartyPersistent6 MonthsThis cookie is used by Google to link to our Social MediaGoogle Privacy PolicyGoogle Cookie Policy
__cfduidGet ClickyNon-EssentialThird PartyPersistent1 YearThis cookie is used to collect traffic information when visitors use our website. We use the data to monitor traffic volume.Get Clicky Privacy PolicyGet Clicky Cookie Policy
MUIDBMicrosoft BingNon-EssentialThird PartyPersistent2 YearsThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.Microsoft Privacy PolicyMicrosoft Cookie Policy
OTZGoogleNon-EssentialThird PartyPersistent1 MonthThis cookie is used by Google to link to our Social MediaGoogle Privacy PolicyGoogle Cookie Policy
Essential Cookies

These are cookies which are strictly necessary for our website to be able to operate or to provide you with a service on our website which you have requested. We use the following essential cookies on our website:


  • First party session cookies to remember your input when you fill in an online form over several pages on our website.
  • First party session cookies for remembering the items you have placed in your shopping cart.
  • First party session and persistent security cookies used for detecting repeated failed login attempts.
  • First party session and persistent security cookies used to prevent abuse of the login system on our website.
  • First party session cookies to identify and authenticate you when you log into our website so you do not need to repeatedly enter your login information.

  • First party or third party session multimedia player cookies to play audio and/or video content on our website.
  • First party or third party session and persistent cookies to recognise whether you have accepted the use of cookies on our website.
  • First party or third party [session or persistent cookies to remember the language in which to display our website to you.

CookieServiceType of CookieSession/PersistentExpiry Time (approx)PurposePrivacy PolicyCookie Policy
visid_incap_645492IncapsulaFirst PartyPersistent2 YearsWe use a third-party service to filter out malicious requests. Our website places this cookie on your device.Incapsula Privacy PolicyDotmailer Cookie Policy
incap_ses_458_645492IncapsulaFirst PartySessionEnd of SessionThis cookie is used to remember a visitor session across the virtual firewall.Incapsula Privacy PolicyDotmailer Cookie Policy
cartWholesale Domestic WebsiteFirst PartySessionEnd of SessionThe association with your shopping cart.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
category_infoWholesale Domestic WebsiteFirst PartySessionEnd of SessionStores the category info on the page, that allows to display pages more quickly.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
compareWholesale Domestic WebsiteFirst PartySessionEnd of SessionThe items that you have in the Compare Products list.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
countryWholesale Domestic WebsiteFirst PartySessionEnd of SessionYour country of originWholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
currencyWholesale Domestic WebsiteFirst PartySessionEnd of SessionYour preferred currencyWholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
customerWholesale Domestic WebsiteFirst PartySessionEnd of SessionAn encrypted version of your customer id with the store.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
customer_authWholesale Domestic WebsiteFirst PartySessionEnd of SessionAn indicator if you are currently logged into the store.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
customer_infoWholesale Domestic WebsiteFirst PartySessionEnd of SessionAn encrypted version of the customer group you belong to.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
customer_segment_idsWholesale Domestic WebsiteFirst PartySessionEnd of SessionStores the Customer Segment IDWholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
external_no_cacheWholesale Domestic WebsiteFirst PartySessionEnd of SessionA flag, which indicates whether caching is disabled or not.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
frontendWholesale Domestic WebsiteFirst PartySessionEnd of SessionYou sesssion ID on the server.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
guest-viewWholesale Domestic WebsiteFirst PartySessionEnd of SessionAllows guests to edit their orders.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
last_categoryWholesale Domestic WebsiteFirst PartySessionEnd of SessionThe last category you visited.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
last_productWholesale Domestic WebsiteFirst PartySessionEnd of SessionThe most recent product you have viewed.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
newmessageWholesale Domestic WebsiteFirst PartySessionEnd of SessionIndicates whether a new message has been received.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
no_cacheWholesale Domestic WebsiteFirst PartySessionEnd of SessionIndicates whether it is allowed to use cache.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
persistent_shopping_cartWholesale Domestic WebsiteFirst PartySessionEnd of SessionA link to information about your cart and viewing history if you have asked the site.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
pollWholesale Domestic WebsiteFirst PartySessionEnd of SessionThe ID of any polls you have recently voted in.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
pollnWholesale Domestic WebsiteFirst PartySessionEnd of SessionInformation on what polls you have voted on.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
recentlycomparedWholesale Domestic WebsiteFirst PartySessionEnd of SessionThe items that you have recently compared.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
stfWholesale Domestic WebsiteFirst PartySessionEnd of SessionInformation on products you have emailed to friends.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
storeWholesale Domestic WebsiteFirst PartySessionEnd of SessionThe store view or language you have selected.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
user_allowed_save_cookieWholesale Domestic WebsiteFirst PartySessionEnd of SessionIndicates whether a customer allowed to use cookies.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
viewed_product_idsWholesale Domestic WebsiteFirst PartySessionEnd of SessionThe products that you have recently viewed.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
wishlistWholesale Domestic WebsiteFirst PartySessionEnd of SessionAn encrypted list of products added to your Wishlist.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy
wishlist_cntWholesale Domestic WebsiteFirst PartySessionEnd of SessionThe number of items in your Wishlist.Wholesale Domestic Privacy PolicyWholesale Domestic Cookie Policy

Legal basis for processing:

We process information about you contained in or obtained from essential cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).


Legitimate interests:

Ensuring our site functions properly and providing you with online services you have requested.


How to opt out of essential cookies

Most browsers allow you to block all cookies, including essential cookies. Please note, however, that if you block all cookies, parts of our website and its functionality may not work or display properly.


You can delete existing cookies from your browser by clearing your browsing data and ensuring that the option to delete cookies is selected.


For more detailed information on how to accept and reject cookies, including guidance for specific browsers, please see the section below entitled How to accept or reject cookies.

Non-essential cookies

We use the following types of non-essential cookies on our website:


  • Functional cookies.
  • Analytical (or performance) cookies.
  • Targeting (or advertising) cookies.

Functional cookies

These are cookies that are designed for purposes such as enhancing a website’s functionality. These are either not strictly essential for the website or functionality which you have requested to work, or are cookies which serve non-essential purposes in addition to their essential purpose. We use the following functional cookies on our website:


  • First party or third party session or persistent cookies to recognise you when you use our live chat service.
  • First party or third party session or persistent cookies to improve our website’s appearance, our website and personalise it for you.

How to opt in or out from functional cookies

See the section below entitled How to accept or reject cookies


Processing information about you contained in or obtained from functional cookies


Legal basis for processing:

We process information about you contained in or obtained from functional cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). We will only process such personal information if you have consented to us placing cookies on your computer or device.


Legitimate interests:

Improving your website experience and providing or enhancing the website functionality you have requested.


For further information on how we use the information gathered from our use of functional cookies, please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy.


Analytical (or performance) cookies

Analytical (or performance) cookies track and gather data about what a user does on a website. These cookies are not essential for our website or its functionality to work. We use the following analytical cookies on our website:


  • First party or third party session or persistent cookies to analyse users’ access to and use of our website and its features.

We use Google Analytics cookies on our website. Google Analytics cookies help us understand how you engage and interact with our website, including how you came to our website, which pages you visited, for how long and what you clicked on, your location (based on your IP address).


The Google Analytics cookies used on our website are listed below. These cookies are session and persistent cookies.


The information we collect using analytical cookies is collected on an anonymised basis.


CookieServiceEssential/Non-EssentialType of CookieSession/PersistentExpiry Time (approx)PurposePrivacy PolicyCookie Policy
___utmvcGoogle AnalyticsNon-EssentialFirst PartyPersistent2 YearsThis cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.Google Privacy PolicyGoogle Cookie Policy
_gidGoogle AnalyticsNon-EssentialFirst PartyPersistent24 HoursThis cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.Google Privacy PolicyGoogle Cookie Policy
_gaGoogle AnalyticsNon-EssentialFirst PartyPersistent2 YearsThis cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.Google Privacy PolicyGoogle Cookie Policy
_gatGoogle AnalyticsNon-EssentialFirst PartyPersistent1 MinuteThis cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.Google Privacy PolicyGoogle Cookie Policy
_dc_gtmGoogle AnalyticsNon-EssentialFirst PartyPersistent1 YearThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve the site.Google Privacy PolicyGoogle Cookie Policy
gwccGoogle AnalyticsNon-EssentialFirst PartyPersistent3 MonthsThis cookie allows Google to track any call conversions on mobile devices. For example if a customer is clicking a phone number on the contact us page to dial from their mobile Google Privacy PolicyGoogle Cookie Policy

More information

Google Analytics cookies are classified as first party cookies as they are set by our website domain, although Google collects and processes information from our use of Google Analytics. To find out more about how Google handles information collected from Google Analytics, see Google Analytics’ privacy policy, which is available here: Safeguarding your data.


For information on how Google uses data from cookies it uses, please visit How Google uses information from sites or apps that use our services.


How to opt in or out from analytical cookies

See the section below entitled How to accept or reject cookies


To opt out of Google Analytics tracking across all websites in general, you can do so here: Google Analytics Opt-out Browser Add-on.


Processing information about you contained in or obtained from analytical cookies


Legal basis for processing:

We process information about you contained in or obtained from analytical cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).


Legitimate interests:

Analysing how individuals use our website to help us improve our website and business. For further information on how we use the information gathered from our use of analytical cookies, including profiling, please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy.


Targeting (or advertising) cookies

Targeting (or advertising) cookies record information about your visit to and use of our website, for advertising purposes. For information on third party targeting or advertising cookies we use on our website, please see the section below entitled Third party cookies.


  • First party session or persistent cookies to display advertisements to you based on your interests and to measure their effectiveness.
  • First party session or persistent cookies to remarket advertisements to you on other websites you visit.

How to opt in or out from advertising cookies

See the section below entitled How to accept or reject cookies


Processing information about you contained in or obtained from advertising cookies


Legal basis for processing:

We process information about you contained in or obtained from advertising cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).


Legitimate interests:

Displaying advertisements to you about our products and services. For further information on how we use the information gathered from our use of advertising cookies, including automated decision making and profiling please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy.


Legal basis for processing:

Consent (Article 6(1)(a) of the General Data Protection Regulation).


Consent:

You give your consent to the purposes for which we process your information using advertising cookies by clicking I accept the purposes for which you use advertising cookies in our cookie tool.


This tool appears as a static message at the top of the website on your first interaction and requests that you accept the use of cookies, you have the option of refusing cookies.


For further information on how we use the information gathered from our use of advertising cookies, including automated decision making and profiling please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy.


Third party cookies

Third parties use cookies to analyse your use of our website and/or to display advertisements (including third party advertisements) to you (e.g. advertisement conversion tracking such as Google AdWords).


Third party cookies used in relation to our website include:


  • Third party advertisement cookies. Google and Bing use cookies to display advertisements to you on other websites and elsewhere across the internet based on your interests and behaviour and to measure their effectiveness. You can find out how Google and Bing use your information and how they use cookies in the table below.
  • Third party and Google AdWords cookies to track whether you have come to us via an advertisement we have placed on a search engine results page or elsewhere across the internet, such as another website and to record information relating to how you came to us such as your location when you accessed our website, the time of day you visited and the device you were using and AdWords tracking or conversion cookies. Google may use different cookies to track how you came to our website depending on what advertisement you clicked on and where.
  • Third party and Google remarketing cookies to display advertisements to you about our goods and services across the internet, including on other websites you visit. Google uses cookies to display advertisements to you about our products and services on other websites and locations across the internet based on the fact that you have visited our website. Google may also display other advertisements across the internet to you about third party services using the Google AdSense network, although this is beyond our control. For more information about Google remarketing, click here: About remarketing.

Full list of Third Party Cookies

CookieServiceSession/PersistentExpiry Time (approx)PurposePrivacy PolicyCookie Policy
MUIDMicrosoft BingPersistent2 YearsThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.Microsoft Privacy PolicyMicrosoft Cookie Policy
IDEDouble Click by GooglePersistent2 YearsThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.Google Privacy PolicyGoogle Cookie Policy
test_cookieDouble Click by GooglePersistent4 DaysThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.Google Privacy PolicyGoogle Cookie Policy
test_cookieDouble Click by GooglePersistent4 DaysThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.Google Privacy PolicyGoogle Cookie Policy
frFacebookPersistent4 DaysThis cookie is used by Facebook to link to our Social MediaFacebook Privacy PolicyFacebook Cookie Policy
__cfduidIPStackPersistent4 DaysThis cookie is used to collect event data about how visitors use our website. We use the data to determine location.IP Stack Privacy PolicyIP Stack Cookie Policy
NIDYouTubePersistent6 MonthsThis cookie is used by Google to link to our Social MediaGoogle Privacy PolicyGoogle Cookie Policy
__cfduidGet ClickyPersistent1 YearThis cookie is used to collect traffic information when visitors use our website. We use the data to monitor traffic volume.Get Clicky Privacy PolicyGet Clicky Cookie Policy
MUIDBMicrosoft BingPersistent2 YearsThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.Microsoft Privacy PolicyMicrosoft Cookie Policy
OTZGooglePersistent1 MonthThis cookie is used by Google to link to our Social MediaGoogle Privacy PolicyGoogle Cookie Policy
2c.cIdNostoPersistent4 YearsThis third-party cookie stores information about your preferences, and so allows us to customise our site and to provide you with offers that are targeted at your individual interestsNosto Privacy Policy.

More information

For information about the cookies Google uses in relation to the above, see the ‘Advertising’ section on the Types of cookies used by Google page in Google’s cookies policy, which is available here: Types of cookies used by Google


For information about how Google uses data from cookies for its own purposes, please visit the following link www.google.com/policies/privacy/partners/ How Google uses information from sites or apps that use our services


How to opt in or out from third party cookies

See the section below entitled How to accept or reject cookies


Processing information about you contained in or obtained from third party cookies


Legal basis for processing:

We process information about you contained in or obtained from third party cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).


Legitimate interests:

The purposes for which we use the third party cookies as described above. For further information on how we use the information gathered from our use of third party cookies, including automated decision making and profiling, please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy.


Legal basis for processing:

Consent (Article 6(1)(a) of the General Data Protection Regulation).


Consent:

You give your consent to the purposes for which we process your information using third party cookies by clicking I accept the purposes for which you use advertising cookies in our cookie tool.


This tool appears as a static message at the top of the website on your first interaction and requests that you accept the use of cookies, you have the option of refusing cookies.


For further information on how we use the information gathered from our use of third party cookies, including automated decision making and profiling please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy.


Full list of Non-Essential Cookies

CookieServiceType of CookieSession/PersistentExpiry Time (approx)PurposePrivacy PolicyCookie Policy
___utmvcGoogle AnalyticsFirst PartyPersistent2 YearsThis cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.Google Privacy PolicyGoogle Cookie Policy
_gidGoogle AnalyticsFirst PartyPersistent24 HoursThis cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.Google Privacy PolicyGoogle Cookie Policy
_gaGoogle AnalyticsFirst PartyPersistent2 YearsThis cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.Google Privacy PolicyGoogle Cookie Policy
_gatGoogle AnalyticsFirst PartyPersistent1 MinuteThis cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.Google Privacy PolicyGoogle Cookie Policy
_dc_gtmGoogle AnalyticsFirst PartyPersistent1 YearThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve the site.Google Privacy PolicyGoogle Cookie Policy
_hjIncludedInSampleHotJarFirst PartySessionEnd of SessionThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve the site.Hotjar Privacy PolicyHotjar Cookie Policy
_uetsidMicrosoft BingFirst PartyPersistent24 HoursThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.Microsoft Privacy PolicyMicrosoft Cookie Policy
dmSessionIDDotmailerFirst PartySessionEnd of SessionThis cookie is used to collect data about email campaign effectivness.Dotmailer Privacy PolicyDotmailer Cookie Policy
recordIDDotmailerFirst PartyPersistent1 YearThis cookie is used to collect data about email campaign effectivness.Dotmailer Privacy PolicyDotmailer Cookie Policy
pnctestPubNubFirst PartyPersistent5 YearsThis cookie allows us to maintain a connection to the user while they are using our help live-chat (Freshchat)PubNub Privacy Policy
2c.cIdNostoThird PartyPersistent4 YearsThis third-party cookie stores information about your preferences, and so allows us to customise our site and to provide you with offers that are targeted at your individual interestsNosto Privacy Policy.
gwccGoogle AnalyticsFirst PartyPersistent3 MonthsThis cookie allows Google to track any call conversions on mobile devices. For example if a customer is clicking a phone number on the contact us page to dial from their mobile Google Privacy PolicyGoogle Cookie Policy
MUIDMicrosoft BingThird PartyPersistent2 YearsThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.Microsoft Privacy PolicyMicrosoft Cookie Policy
IDEDouble Click by GoogleThird PartyPersistent2 YearsThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.Google Privacy PolicyGoogle Cookie Policy
test_cookieDouble Click by GoogleThird PartyPersistent4 DaysThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.Google Privacy PolicyGoogle Cookie Policy
test_cookieDouble Click by GoogleThird PartyPersistent4 DaysThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.Google Privacy PolicyGoogle Cookie Policy
frFacebookThird PartyPersistent4 DaysThis cookie is used by Facebook to link to our Social MediaFacebook Privacy PolicyFacebook Cookie Policy
__cfduidIPStackThird PartyPersistent4 DaysThis cookie is used to collect event data about how visitors use our website. We use the data to determine location.IP Stack Privacy PolicyIP Stack Cookie Policy
NIDYouTubeThird PartyPersistent6 MonthsThis cookie is used by Google to link to our Social MediaGoogle Privacy PolicyGoogle Cookie Policy
__cfduidGet ClickyThird PartyPersistent1 YearThis cookie is used to collect traffic information when visitors use our website. We use the data to monitor traffic volume.Get Clicky Privacy PolicyGet Clicky Cookie Policy
MUIDBMicrosoft BingThird PartyPersistent2 YearsThis cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.Microsoft Privacy PolicyMicrosoft Cookie Policy
OTZGoogleThird PartyPersistent1 MonthThis cookie is used by Google to link to our Social MediaGoogle Privacy PolicyGoogle Cookie Policy
Web Beacons

We and any marketing companies we use also embed web beacons in our marketing emails. Web beacons are small GIF image files which enable us to track your receipt of our marketing emails, how often you view our adverts or website pages, your location, IP address and browser information.


Web beacons are activated whenever you open a marketing email or access a page on our website which contains a web beacon.


Web beacons transmit data when you view them but are not capable of accessing any other information on your computer. Web beacons are not stored on your hard drive unless you download a GIF image containing them.


Some (but not all) browsers enable you to restrict the use of web beacons by either preventing them from sending information back to their source (for example, when you choose browser settings that block cookies and trackers), or by not accessing the images containing them (for example, if you select a ‘do not display images (in emails)’ setting in your email server).


How to opt in or out

See the section below entitled How to accept or reject cookies


Legal basis for processing:

We process the information we gather from the use of web beacons in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).


Legitimate interest:

Analysing the effectiveness of our email marketing campaigns. For further information on how we use the information gathered from our use of web beacons, including automated decision making and profiling please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy.

Facebook Pixel

We use Facebook Pixel on our website.


Facebook Pixel is a tracking code which allows us to track and monitor the success of advertisements we use on Facebook and to improve the effectiveness of those advertisements by recording information such as the device you used to access our website and the actions you took on our website using cookies. We may also use Facebook Pixel to create retargeting advertisements and custom audiences for our advertisements on Facebook and on our website.


Facebook aggregates data gathered from our use of Facebook Pixel on our website with data it gathers from other sources, in order to improve and target advertisements displayed on its website or via its services, to improve its systems and to provide measurement services to third parties which use Facebook’s advertising services. You can find out more about how Facebook handles information they collect about you and other individuals by accessing their privacy policy, which is available here: Facebook Privacy Policy


How to opt in or out

See the section below entitled How to accept or reject cookies


Legal basis for processing:

Consent (Article 6(1)(a) of the General Data Protection Regulation).


Consent:

You give your consent to the purposes for which we process your information using Facebook Pixel by clicking I accept the purposes for which you use advertising cookies in our cookie tool.


This tool appears as a static message at the top of the website on your first interaction and requests that you accept the use of cookies, you have the option of refusing cookies.


For further information on how we use the information gathered from our use of Facebook Pixel, including automated decision making and profiling please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy.

How to accept or reject cookies

There are a number of different ways in which you can accept or reject some or all cookies. Some of the main methods of doing so are described below:


You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.


You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.


You can find more detailed information about cookies and adjusting your browser settings by visiting All About Cookies.


Accepting or rejecting cookies

Cookie control tool

You can accept or reject cookies by using our cookie management tool. This tool appears as a static message at the top of the website on your first interaction and requests that you accept the use of cookies, you have the option of refusing cookies.


Browser settings

You can accept or reject some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:



Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session.


There are also many third party applications which you can add to your browser to block or manage cookies.


Existing cookies

To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.


Google Adsettings

You can manage and opt out of personalisation of advertisements by Google by visiting Google’s ad settings page here Ads Personalization and by:


  • Unticking the button entitled ‘Also use Google Account activity and information to personalize ads on these websites and apps and store that data in your Google Account’; and.
  • Switching the ‘Ads Personalisation’ setting off (i.e. by ensuring the switch at the top of the page is set to the left/grey and not the right/blue).

Alternatively, you can install a free browser plugin here: Save ad settings with browser plugin


Google Analytics Opt-out Browser Add-on

You can opt out of Google Analytics tracking by installing the browser add-on which is available here: Google Analytics Opt-out Browser Add-on


Facebook Pixel

You can block Facebook Pixel using our cookie control tool. This tool appears as a static message at the top of the website on your first interaction and requests that you accept the use of cookies, you have the option of refusing cookies.


Disconnect for Facebook

You can install a browser add-on tool called ‘Disconnect Facebook pixel and FB tracking’. This will stop Facebook tracking you on third party websites. You can install the too here:



European Interactive Digital Advertising Alliance Tool

You can opt out of Facebook and other companies that participate in the Digital Advertising Alliance in Europe from showing you interest based ads by visiting Your Online Choices, selecting your country, clicking ‘Your Ad Choices’, then locating Facebook (and any other companies you want to block) and selecting the ‘Off’ option.

Copyright, credit and logo

This Cookie Policy is based on a template provided by GDPR Privacy Policy. For further information, please visit GDPR Privacy Policy.


The copyright in this Cookies Policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved.


Where we display the GDPR Privacy Policy logo on our website, this is used to indicate that we have adopted a privacy policy template provided by GDPR Privacy Policy as the basis for this Privacy Policy.