Non-essential cookies

Non-essential cookies

We use the following types of non-essential cookies on our website:

• Functional cookies.
• Analytical (or performance) cookies.
• Targeting (or advertising) cookies.

Functional cookies

These are cookies that are designed for purposes such as enhancing a website’s functionality. These are either not strictly essential for the website or functionality which you have requested to work, or are cookies which serve non-essential purposes in addition to their essential purpose. We use the following functional cookies on our website:

• First party or third party session or persistent cookies to recognise you when you use our live chat service.
• First party or third party session or persistent cookies to improve our website’s appearance, our website and personalise it for you.

How to opt in or out from functional cookies
See the section below entitled How to accept or reject cookies

Processing information about you contained in or obtained from functional cookies

Legal basis for processing:
We process information about you contained in or obtained from functional cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). We will only process such personal information if you have consented to us placing cookies on your computer or device.

Legitimate interests:
Improving your website experience and providing or enhancing the website functionality you have requested.

For further information on how we use the information gathered from our use of functional cookies, please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy.

Analytical (or performance) cookies

Analytical (or performance) cookies track and gather data about what a user does on a website. These cookies are not essential for our website or its functionality to work. We use the following analytical cookies on our website:

• First party or third party session or persistent cookies to analyse users’ access to and use of our website and its features.

We use Google Analytics cookies on our website. Google Analytics cookies help us understand how you engage and interact with our website, including how you came to our website, which pages you visited, for how long and what you clicked on, your location (based on your IP address).

The Google Analytics cookies used on our website are listed below. These cookies are session and persistent cookies.

The information we collect using analytical cookies is collected on an anonymised basis.

Cookie	Service	Essential/Non-Essential	Type of Cookie	Session/Persistent	Expiry Time (approx)	Purpose	Privacy Policy	Cookie Policy
___utmvc	Google Analytics	Non-Essential	First Party	Persistent	2 Years	This cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.	Google Privacy Policy	Google Cookie Policy
_gid	Google Analytics	Non-Essential	First Party	Persistent	24 Hours	This cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.	Google Privacy Policy	Google Cookie Policy
_ga	Google Analytics	Non-Essential	First Party	Persistent	2 Years	This cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.	Google Privacy Policy	Google Cookie Policy
_gat	Google Analytics	Non-Essential	First Party	Persistent	1 Minute	This cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.	Google Privacy Policy	Google Cookie Policy
_dc_gtm	Google Analytics	Non-Essential	First Party	Persistent	1 Year	This cookie is used to collect event data about how visitors use our website. We use the data to help us improve the site.	Google Privacy Policy	Google Cookie Policy
gwcc	Google Analytics	Non-Essential	First Party	Persistent	3 Months	This cookie allows Google to track any call conversions on mobile devices. For example if a customer is clicking a phone number on the contact us page to dial from their mobile	Google Privacy Policy	Google Cookie Policy

More information

Google Analytics cookies are classified as first party cookies as they are set by our website domain, although Google collects and processes information from our use of Google Analytics. To find out more about how Google handles information collected from Google Analytics, see Google Analytics’ privacy policy, which is available here: Safeguarding your data.

For information on how Google uses data from cookies it uses, please visit How Google uses information from sites or apps that use our services.

How to opt in or out from analytical cookies
See the section below entitled How to accept or reject cookies

To opt out of Google Analytics tracking across all websites in general, you can do so here: Google Analytics Opt-out Browser Add-on.

Processing information about you contained in or obtained from analytical cookies

Legal basis for processing:
We process information about you contained in or obtained from analytical cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests:
Analysing how individuals use our website to help us improve our website and business. For further information on how we use the information gathered from our use of analytical cookies, including profiling, please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy.

Targeting (or advertising) cookies

Targeting (or advertising) cookies record information about your visit to and use of our website, for advertising purposes. For information on third party targeting or advertising cookies we use on our website, please see the section below entitled Third party cookies.

• First party session or persistent cookies to display advertisements to you based on your interests and to measure their effectiveness.
• First party session or persistent cookies to remarket advertisements to you on other websites you visit.

How to opt in or out from advertising cookies
See the section below entitled How to accept or reject cookies

Processing information about you contained in or obtained from advertising cookies

 

Legal basis for processing:
We process information about you contained in or obtained from advertising cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests:
Displaying advertisements to you about our products and services. For further information on how we use the information gathered from our use of advertising cookies, including automated decision making and profiling please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy.

Legal basis for processing:
Consent (Article 6(1)(a) of the General Data Protection Regulation).

Consent:
You give your consent to the purposes for which we process your information using advertising cookies by clicking I accept the purposes for which you use advertising cookies in our cookie tool.

This tool appears as a static message at the top of the website on your first interaction and requests that you accept the use of cookies, you have the option of refusing cookies.

For further information on how we use the information gathered from our use of advertising cookies, including automated decision making and profiling please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy.

Third party cookies
Third parties use cookies to analyse your use of our website and/or to display advertisements (including third party advertisements) to you (e.g. advertisement conversion tracking such as Google AdWords).

Third party cookies used in relation to our website include:

• Third party advertisement cookies. Google and Bing use cookies to display advertisements to you on other websites and elsewhere across the internet based on your interests and behaviour and to measure their effectiveness. You can find out how Google and Bing use your information and how they use cookies in the table below.
• Third party and Google AdWords cookies to track whether you have come to us via an advertisement we have placed on a search engine results page or elsewhere across the internet, such as another website and to record information relating to how you came to us such as your location when you accessed our website, the time of day you visited and the device you were using and AdWords tracking or conversion cookies. Google may use different cookies to track how you came to our website depending on what advertisement you clicked on and where.
• Third party and Google remarketing cookies to display advertisements to you about our goods and services across the internet, including on other websites you visit. Google uses cookies to display advertisements to you about our products and services on other websites and locations across the internet based on the fact that you have visited our website. Google may also display other advertisements across the internet to you about third party services using the Google AdSense network, although this is beyond our control. For more information about Google remarketing, click here: About remarketing.

Full list of Third Party Cookies

Cookie	Service	Session/Persistent	Expiry Time (approx)	Purpose	Privacy Policy	Cookie Policy
MUID	Microsoft Bing	Persistent	2 Years	This cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.	Microsoft Privacy Policy	Microsoft Cookie Policy
IDE	Double Click by Google	Persistent	2 Years	This cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.	Google Privacy Policy	Google Cookie Policy
test_cookie	Double Click by Google	Persistent	4 Days	This cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.	Google Privacy Policy	Google Cookie Policy
test_cookie	Double Click by Google	Persistent	4 Days	This cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.	Google Privacy Policy	Google Cookie Policy
fr	Facebook	Persistent	4 Days	This cookie is used by Facebook to link to our Social Media	Facebook Privacy Policy	Facebook Cookie Policy
__cfduid	IPStack	Persistent	4 Days	This cookie is used to collect event data about how visitors use our website. We use the data to determine location.	IP Stack Privacy Policy	IP Stack Cookie Policy
NID	YouTube	Persistent	6 Months	This cookie is used by Google to link to our Social Media	Google Privacy Policy	Google Cookie Policy
__cfduid	Get Clicky	Persistent	1 Year	This cookie is used to collect traffic information when visitors use our website. We use the data to monitor traffic volume.	Get Clicky Privacy Policy	Get Clicky Cookie Policy
MUIDB	Microsoft Bing	Persistent	2 Years	This cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.	Microsoft Privacy Policy	Microsoft Cookie Policy
OTZ	Google	Persistent	1 Month	This cookie is used by Google to link to our Social Media	Google Privacy Policy	Google Cookie Policy
2c.cId	Nosto	Persistent	4 Years	This third-party cookie stores information about your preferences, and so allows us to customise our site and to provide you with offers that are targeted at your individual interests	Nosto Privacy Policy.

More information
For information about the cookies Google uses in relation to the above, see the ‘Advertising’ section on the Types of cookies used by Google page in Google’s cookies policy, which is available here: Types of cookies used by Google

For information about how Google uses data from cookies for its own purposes, please visit the following link www.google.com/policies/privacy/partners/ How Google uses information from sites or apps that use our services

How to opt in or out from third party cookies
See the section below entitled How to accept or reject cookies

Processing information about you contained in or obtained from third party cookies

Legal basis for processing:
We process information about you contained in or obtained from third party cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests:
The purposes for which we use the third party cookies as described above. For further information on how we use the information gathered from our use of third party cookies, including automated decision making and profiling, please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy.

Legal basis for processing:
Consent (Article 6(1)(a) of the General Data Protection Regulation).

Consent:
You give your consent to the purposes for which we process your information using third party cookies by clicking I accept the purposes for which you use advertising cookies in our cookie tool.

This tool appears as a static message at the top of the website on your first interaction and requests that you accept the use of cookies, you have the option of refusing cookies.

For further information on how we use the information gathered from our use of third party cookies, including automated decision making and profiling please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy.

Full list of Non-Essential Cookies

Cookie	Service	Type of Cookie	Session/Persistent	Expiry Time (approx)	Purpose	Privacy Policy	Cookie Policy
___utmvc	Google Analytics	First Party	Persistent	2 Years	This cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.	Google Privacy Policy	Google Cookie Policy
_gid	Google Analytics	First Party	Persistent	24 Hours	This cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.	Google Privacy Policy	Google Cookie Policy
_ga	Google Analytics	First Party	Persistent	2 Years	This cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.	Google Privacy Policy	Google Cookie Policy
_gat	Google Analytics	First Party	Persistent	1 Minute	This cookie is used to collect data about how visitors use our website. We use the data to help us improve the site.	Google Privacy Policy	Google Cookie Policy
_dc_gtm	Google Analytics	First Party	Persistent	1 Year	This cookie is used to collect event data about how visitors use our website. We use the data to help us improve the site.	Google Privacy Policy	Google Cookie Policy
_hjIncludedInSample	HotJar	First Party	Session	End of Session	This cookie is used to collect event data about how visitors use our website. We use the data to help us improve the site.	Hotjar Privacy Policy	Hotjar Cookie Policy
_uetsid	Microsoft Bing	First Party	Persistent	24 Hours	This cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.	Microsoft Privacy Policy	Microsoft Cookie Policy
dmSessionID	Dotmailer	First Party	Session	End of Session	This cookie is used to collect data about email campaign effectivness.	Dotmailer Privacy Policy	Dotmailer Cookie Policy
recordID	Dotmailer	First Party	Persistent	1 Year	This cookie is used to collect data about email campaign effectivness.	Dotmailer Privacy Policy	Dotmailer Cookie Policy
pnctest	PubNub	First Party	Persistent	5 Years	This cookie allows us to maintain a connection to the user while they are using our help live-chat (Freshchat)	PubNub Privacy Policy
2c.cId	Nosto	Third Party	Persistent	4 Years	This third-party cookie stores information about your preferences, and so allows us to customise our site and to provide you with offers that are targeted at your individual interests	Nosto Privacy Policy.
gwcc	Google Analytics	First Party	Persistent	3 Months	This cookie allows Google to track any call conversions on mobile devices. For example if a customer is clicking a phone number on the contact us page to dial from their mobile	Google Privacy Policy	Google Cookie Policy
MUID	Microsoft Bing	Third Party	Persistent	2 Years	This cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.	Microsoft Privacy Policy	Microsoft Cookie Policy
IDE	Double Click by Google	Third Party	Persistent	2 Years	This cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.	Google Privacy Policy	Google Cookie Policy
test_cookie	Double Click by Google	Third Party	Persistent	4 Days	This cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.	Google Privacy Policy	Google Cookie Policy
test_cookie	Double Click by Google	Third Party	Persistent	4 Days	This cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.	Google Privacy Policy	Google Cookie Policy
fr	Facebook	Third Party	Persistent	4 Days	This cookie is used by Facebook to link to our Social Media	Facebook Privacy Policy	Facebook Cookie Policy
__cfduid	IPStack	Third Party	Persistent	4 Days	This cookie is used to collect event data about how visitors use our website. We use the data to determine location.	IP Stack Privacy Policy	IP Stack Cookie Policy
NID	YouTube	Third Party	Persistent	6 Months	This cookie is used by Google to link to our Social Media	Google Privacy Policy	Google Cookie Policy
__cfduid	Get Clicky	Third Party	Persistent	1 Year	This cookie is used to collect traffic information when visitors use our website. We use the data to monitor traffic volume.	Get Clicky Privacy Policy	Get Clicky Cookie Policy
MUIDB	Microsoft Bing	Third Party	Persistent	2 Years	This cookie is used to collect event data about how visitors use our website. We use the data to help us improve our advertising.	Microsoft Privacy Policy	Microsoft Cookie Policy
OTZ	Google	Third Party	Persistent	1 Month	This cookie is used by Google to link to our Social Media	Google Privacy Policy	Google Cookie Policy