Our new HQ is part of an Industrial Estate that was first opened in 1938 by King George VI and Queen Elizabeth. It was designed and built under the governments ‘shadow factory plan’ and was managed by industrialist, Herbert Austin. The British government wanted to boost the number of manufacturing plants in Scotland to make aircraft production quicker, and more efficient, and so Montrose Avenue was created.
The Hillington industrial estate was the first of its kind in Scotland. The site was taken over by Rolls-Royce and the production of engines began. In the beginning, this site created Merlin & Gryphon aero engines for the Spitfire and Hurricane fighters, which were seen as the only defence between Britain and a potential German invasion.
Staffed mainly by women, as most of the men had gone off to war, the site produced 400 engines a week, and by the end of the war had produced a whopping 23,000 engines, which was seen as a huge contribution to the British War effort. Women were key to its success and it was probably one of the first times that women were freely offered positions that weren’t titled as ‘housewife’ or ‘mother’.
The multiple buildings were once connected by walkways, which helped to conceal activity to potential spies, and offered some cover from air threats. These walkways were removed after 2005 to give neighbouring businesses their own building. Evidence of these walkways were still visible before our renovation on 2016.
After the war, the factory repaired and overhauled the engines they had manufactured, as well as producing spare parts before the switch to emerging gas turbine engines. By the start of the millennium, the site was producing parts for practically every engine produced by Rolls-Royce.
The factory was closed down in December 2005, and workers were transferred to a newer facility in Inchinnan. After that, the buildings lay empty until they were finally bought by MEPC at Hillington Park, with the sole vision to invest in new infrastructure and commercial buildings.
We bought the building in 2014 and began renovations. We moved our Head Office, Warehouse and created a new Customer Contact Centre when we moved in 2016. We also built a new trade & customer collection point, along with a small showroom to allow customers to view our ranges at two sites in Hillington.
The former factory has now been transformed into multiple new businesses, and has become the next generation site for Wholesale Domestic Bathroom Superstore. It was really interesting to look back at the history of our new building, and see photos of the work that was carried out here during WW2. We feel that this building is an important part of Scotland’s history, and as a business, we’re honoured to be making good use of this building once again.
You’re busy, we get it. You’ve got way too much going on in your life to remember our opening hours. That’s why we’ve created this handy guide to help you with our new times. No more scrolling through our site to find when we open or close, everything you need to know about our Hillington Road showroom and our Montrose Avenue trade and customer collection point is right here. Get here early and avoid the crowds, or pop in later in the evening; browse and collect your new bathroom at a time that suits you!
If you have any questions why not give us a call on 0344 809 4249 or email us at firstname.lastname@example.org, we also have LIVE CHAT too – visit our website and click on the blue 'Can we help' tab on the bottom right of your screen to start a conversation with one of our team now.
Every month we organise an event for our staff. This can be anything from a coffee morning, to a pizza day, to this month’s Teacake Challenge! That’s right, a food contest involving teacakes, does it get any better? Surely not.
We asked for volunteers or nominations from our staff to take on the mighty teacake, and in the end had 1 person from each department to participate in the challenge. There were plenty of game faces, and shall we say an abundance of bravado….but it turns out, it’s a lot harder than it sounds! Isn’t it contenders? We got everything set up and the challenge started at 11am. Each contender was given 6 teacakes, and asked to eat them as fast as they could without using their hands!
One contender looked deranged (no offense), one looked smug, another looked nervous, one looked plain angry, the next looked overwhelmed and one was too preoccupied unwrapping her teacakes! Although it looks like a poster for The Usual Suspects, I can assure you this challenge didn’t involve any criminal activity! Well, apart from the leftover teacakes, that was pretty offensive.
One contender looked nervous, one looked a bit too relaxed, one looked plain angry, one was preoccupied, another was overwhelmed and one in particular looked downright deranged (you can see who, no offense). So what happened?
Everything seemed to be going well and they were all chomping away at a reasonable pace. It was close for a bit, but then Michael our warehouse assistant suddenly took the lead and demolished 6 teacakes in 1 minute and 33 seconds. Leaving the other contenders defeated, but not to worry, there’s always next year! Well done, Michael! (I think, but don’t make it a habit).
Catch up on the action here….
It was a lot of fun to organise and watch it take place, and we hope that the staff had a good time. Who knows what nonsense we’ll get up to next month, but at least it brings our teams together and puts a smile on everyone’s face! :) Catch you all next week!
This week, I’m delighted to introduce Callum, our customer service advisor. Callum has worked at Wholesale Domestic for 4 months, which means he passed his probationary period with flying colours, go Callum! He’s been a welcome addition to the customer service team, supporting the department as it grows, and has integrated himself effortlessly. So this week, we decided to dedicate our blog to him.
Here it is, Callum’s very own Wholesale Domestic story…
First, I asked Callum what his job entailed on a day-to-day basis, and this is what he told me…
“I help with all things customer related from being in a sales environment, to processing online orders, to helping customers with questions they have about our products, returns and sales etc. I’m also involved in delivery enquiries, such as, booking in deliveries and updating customers on their orders, also helping customers that have made quotes with us. There’s never a dull moment!”
So Callum, what do you like about your job?
“I really enjoy working with our customer service team, they are a great group of people who support each other to get through our daily tasks. I also really like being customer facing as I feel like it is an area I excel in, I hope our customers agree!”
What don’t you like about your new position?
“I don’t enjoy when we are not able to fulfil exactly what a customer is looking for, whether it comes down to stock, delivery or damaged products. It can be very disappointing for both the customer and myself. We will always try to go above and beyond for every customer to make them feel valued.”
What’s the best thing about working at Wholesale Domestic?
“We had a staff night out a few weeks ago which was a lot of fun! We went to The Experience for dinner and Go Karting, and it was good to chat to all the different departments, and meet other staff that are located in different buildings. Wholesale Domestic organises an event every month which creates a buzz with the staff, and I think this is really good for staff morale.”
I know that this is quite a fun environment to work in, but what’s been your favourite moment since you started?
“Our graphic designer was trying to put posters on our automatic doors a few weeks ago. The entire customer service team watched him as he tried to outsmart the doors with ninja moves, it’s was hilarious to watch. I don’t think he’ll ever live it down!” (He laughs)
Callum’s manager, Sheila, wanted to chime in with a few thoughts about Callum and the team…
“Callum has been a fantastic addition to the Customer Services team, he has really hit the ground running considering there is so much to learn, and at such a busy time. We are very lucky to have such a great, hardworking and committed team and he has slotted right in.”
Sheila also said…
“His extra effort, dedication and opinions are all extremely valuable to our success, and I’d like to say a huge thanks to Callum for all of his help and Congratulations on passing his probationary period….very well deserved!”
So there you have it! Callum is certainly well appreciated by his team, and as a business we’re delighted to have another friendly team member with his unique skills on board. Well done Callum, we hope that you have a long career ahead of you at Wholesale Domestic. Catch you all next week!
Year after year, we think of reasons why not to do something. I do it myself. I tell myself I’ll get round to it next year, but strangely when the next year rolls round, there’s more reasons to put it off. Sometimes this is a kind of self-preservation tactic; you’ve just spent too much money on a new car, a holiday, another renovation that you just can’t even conceive of the idea to spend even more and your ‘next year’ mantra kicks in.
It’s not all bad, I mean, like me, you probably feel pretty fly that you’ve managed to evade the dreaded task for another year. But what if I told you that this just causes more drama than actually biting the bullet? Well, take it from me, it does. I won’t bore you with the specifics, but I’ve been putting off a certain renovation for around 5 years (don’t judge me). This year I finally couldn’t listen to myself put it off for another year and just got on with it, and honestly it wasn’t as bad as I had built it up in my head.
So this week I’m sharing 4 reasons why NOW is the best time to finally take the plunge (sorry, I couldn’t help myself).
1. There’s never a perfect time I’m just going to say it, there will never be a perfect time for a renovation like this. It’s always going to cause a certain amount of inconvenience, but that’s okay. A little mess really isn’t the end of the world, and in a few weeks you won’t even remember what your old bathroom used to look like, never mind the mild disruption. You’ll be far too smitten with your gorgeous new bathroom! I know what you’re going to say, ‘I can’t afford it’, but I’ll get to that, stay with me.
2. If you start now it will be done before you have to think about Christmas Now is the ideal time to renovate you bathroom. Why? Well, by the time Christmas appears the renovation will be a distant memory, and you’ll be left with a bathroom that you’ll want to show off. Trust me. Our products can be collected the same day if you live near our showroom, or can be delivered in 2-5 working days if you don’t. You should expect your plumber and tiler to complete your room from start to finish in around 10-14 days. Let’s put this in perspective, shall we? – I’ve had colds that have lasted longer!
3. A new bathroom adds value to your home No matter if you’re thinking about moving or have found your forever home, a new bathroom will add value to your property. Most buyers don’t want to renovate a bathroom, so by choosing a budget option you can sell your home faster and get more money for it. For those of you who aren’t going anywhere, a new bathroom can enhance your everyday life and make you feel better about where you live. You should aim to renovate your bathroom every 10 years, which ensures that plumbing is up to date, and functionality is best suited to your current demands.
4. A new bathroom costs less than you think at Wholesale Domestic Okay, so there are some companies out there that will give you quote that will instantly make you weep. But our range is different. Our complete bathrooms start at just £209.90 to make sure you can freshen your bathroom design on any budget. It’s realistic to design an entire bathroom, and I do mean entire for around £500. No tricks, nothing extra to add, just amazing prices and top quality products. So if your bathroom sports a classic coloured bathroom suite (avocado? Baby pink?). Or something a bit more majestic like dolphin tiles and shell motifs everywhere (don’t laugh, it was a thing back in the day), then it’s time to start planning your new bathroom now.
It’s time to take the proverbial bull by the horns! Don’t put it off any longer, you’ll thank me later when you’re basking in the bliss of your new bathroom.
If you’re not design savvy why not pop along to our showroom in Glasgow, or give us a call on 0344 809 4249 and speak to one our specialists? We have over 50 years’ experience in the bathroom industry; no problem is too big or small for our expert team. We hope to speak to you soon! Thanks for tuning in, catch me next week when I’ll be introducing another member of our staff!